:root{--green:#515d47;--dark:#303a2a;--cream:#f5f3ec;--line:#e2e4dc;--muted:#71776c;--white:#fff;--sand:#f2ece1;--radius:18px}*{box-sizing:border-box}body{margin:0;background:var(--cream);color:var(--dark);font:15px/1.6 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}a{color:var(--green);text-underline-offset:3px}button,input,select,textarea{font:inherit}button,a,input,select,textarea{touch-action:manipulation}button{cursor:pointer;border:0;background:var(--green);color:#fff;padding:14px 23px;border-radius:9px;font-size:13px;font-weight:650;letter-spacing:.05em}button:hover{background:var(--dark)}button:disabled{opacity:.6;cursor:wait}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid #a99a70;outline-offset:3px}.topbar{min-height:112px;background:#fff;border-bottom:1px solid var(--line);padding:24px max(5vw,24px);display:flex;align-items:center;justify-content:space-between;gap:20px}.brand{text-decoration:none;font:36px/1 Georgia,serif;letter-spacing:-2px}.brand span{font-weight:bold}.brand small{display:block;font:9px/1.5 system-ui,sans-serif;letter-spacing:2.4px;margin-top:9px}.top-caption{font-size:13px;color:var(--muted)}.customer-layout{max-width:1240px;margin:65px auto;display:grid;grid-template-columns:.8fr 1.2fr;gap:72px;padding:0 28px}.eyebrow{font-size:10px;letter-spacing:2px;font-weight:700;color:var(--green)}h1,h2,h3,p{margin-top:0}h1{font:normal 46px/1.15 Georgia,serif;letter-spacing:-1px;margin:17px 0 22px}h2{font:normal 28px/1.2 Georgia,serif;margin-bottom:10px}h3{font-size:15px}.intro{padding-top:20px}.intro>p{font-size:16px;color:var(--muted);max-width:345px}.steps{margin:45px 0;display:grid;gap:25px}.steps>div{display:flex;gap:18px}.steps b{border:1px solid #bdc5b5;border-radius:50%;width:40px;height:40px;display:grid;place-items:center;font-size:11px;flex-shrink:0}.steps p{font-size:13px;max-width:275px;color:var(--muted);margin:0}.steps strong{display:block;color:var(--dark);font-size:14px;margin-bottom:4px}.aside-note{border-top:1px solid #d7dbcf;padding-top:24px;color:var(--muted);font:italic 20px/1.5 Georgia,serif;max-width:310px}.form-card,.panel{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:32px;box-shadow:0 5px 24px #35422c04}.card-heading{margin-bottom:25px}.card-heading h2{font-size:31px;margin-top:10px}.card-heading p{font-size:12px;color:var(--muted)}fieldset{padding:0;margin:0;border:0;min-width:0}.section-title{display:block;font-size:11px;text-transform:uppercase;letter-spacing:1.4px;font-weight:700;margin-bottom:18px;padding-top:4px}.grid{display:grid;gap:17px}.two{grid-template-columns:1fr 1fr}.wide{grid-column:1/-1}label{display:block;font-size:12px;font-weight:600}input:not([type=radio]):not([type=checkbox]):not([type=file]),select,textarea{width:100%;background:#fcfcf9;border:1px solid #daddd3;border-radius:7px;padding:12px;color:var(--dark);margin-top:7px;min-width:0}input::placeholder,textarea::placeholder{color:#959a8f;font-size:12px}textarea{resize:vertical}input[type=radio],input[type=checkbox]{accent-color:var(--green);width:17px;height:17px;flex-shrink:0}.choice-section{margin:28px 0}.choice{display:flex;gap:9px;align-items:center;border:1px solid var(--line);padding:15px 10px;border-radius:8px;cursor:pointer}.choice:has(input:checked){border-color:var(--green);background:#f1f4ed}.choice strong{font-size:14px}.choice small{display:block;font-weight:400;color:var(--muted);font-size:10px}.reason-list{display:grid;gap:10px;margin-top:12px}.reason{display:flex;align-items:center;gap:10px;font-weight:400}.notice{background:var(--sand);padding:20px 22px;border-radius:10px;margin:25px 0;border:1px solid #e3d8c7}.notice h3{margin-bottom:9px}.notice p{font-size:12px;line-height:1.75;margin-bottom:10px}.notice p:last-child{margin:0}.upload-area{background:#fafbf7;border:1px dashed #adb99f;border-radius:10px;padding:22px;line-height:1.6}.upload-area span,.upload-area small{display:block;font-weight:400;font-size:11px;color:var(--muted);margin-top:8px}.upload-area input{display:block;width:100%;margin:17px 0;font-size:11px}.upload-area input::file-selector-button{padding:10px;border:1px solid #ccd2c5;border-radius:6px;background:#fff;color:var(--green);margin-right:8px;cursor:pointer}.file-list{padding-left:18px;font-size:12px;overflow-wrap:anywhere}.invalid{color:#ac322a}.consent{display:flex;gap:10px;margin:24px 0;font-size:11px;font-weight:400;line-height:1.8}.consent input{margin-top:4px}.consent a{font-weight:600}#submit{width:100%;display:flex;justify-content:space-between}.form-footer{text-align:center;font-size:10px;color:var(--muted);margin:12px 0 0}.feedback{background:#edf3e8;border:1px solid #c3d3b6;border-radius:10px;padding:20px;margin-bottom:24px;overflow-wrap:anywhere}.feedback.error{background:#fff0ed;border-color:#ecc2b7;color:#92372c}footer{text-align:center;color:var(--muted);font-size:10px;letter-spacing:1px;padding:28px}[hidden]{display:none!important}.secondary{background:transparent;border:1px solid #cdd3c7;color:var(--green)}.secondary:hover{background:#eef1e9}.link-button{padding:12px 20px;border-radius:8px;text-decoration:none;font-size:12px}.login{max-width:460px;margin:65px auto}.login h1{font-size:35px}.login label{margin-bottom:16px}.login button{width:100%;margin-top:10px}.login>p{color:var(--muted)}.admin-main{max-width:1400px;margin:45px auto;padding:0 32px}.page-title{display:flex;justify-content:space-between;gap:25px;align-items:center;margin-bottom:30px}.page-title h1{font-size:40px;margin:10px 0}.page-title p{color:var(--muted);font-size:13px;margin:0}.filters{display:flex;gap:14px;align-items:end;flex-wrap:wrap;padding:20px;margin-bottom:25px}.filters label{flex:1;min-width:125px}.filters a{font-size:12px;padding:12px 0}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:20px}.stats article{padding:23px 27px;background:white;border:1px solid var(--line);border-radius:12px}.stats small{font-size:10px;letter-spacing:1px;color:var(--muted)}.stats strong{display:block;font:40px/1.5 Georgia,serif}.muted{color:var(--muted);font-size:12px}.charts{display:grid;grid-template-columns:1fr 1.65fr;gap:22px;margin:22px 0}.chart-box{height:340px;position:relative}.panel h2{font-size:25px}.panel h3{margin-top:24px}.empty{padding:45px 15px;text-align:center;color:var(--muted)}details{font-size:12px;margin-top:14px}summary{cursor:pointer}.table-heading{display:flex;justify-content:space-between;align-items:center}.table-heading span{font-size:12px;color:var(--muted)}.table-scroll{overflow:auto}table{border-collapse:collapse;width:100%;text-align:left;font-size:12px}th{font-size:10px;text-transform:uppercase;letter-spacing:1px;color:var(--muted);background:#f8f9f5}td,th{padding:17px 14px;border-bottom:1px solid var(--line)}td small{display:block;color:var(--muted);margin-top:5px;max-width:270px}td a{white-space:nowrap}.badge{display:inline-block;padding:5px 12px;background:#eff2e9;color:var(--green);border:1px solid #dce3d2;border-radius:30px;font-size:11px;white-space:nowrap}.pagination{display:flex;justify-content:center;gap:30px;font-size:12px;margin-top:24px}.detail-grid{display:grid;grid-template-columns:1.6fr 1fr;gap:24px}.back{display:inline-block;margin-bottom:20px;font-size:13px}.detail-grid button{margin-top:15px}dl{display:grid;grid-template-columns:130px 1fr;gap:10px;font-size:13px}dt{color:var(--muted)}dd{margin:0;overflow-wrap:anywhere}.prewrap{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px}.attachment-list{padding-left:20px;overflow-wrap:anywhere;font-size:13px}.history{padding-left:18px;font-size:13px}.history li{margin:20px 0}.history small{color:var(--muted)}
@media(max-width:1000px){.customer-layout{gap:30px;grid-template-columns:.8fr 1.2fr}.intro h1{font-size:37px}.form-card{padding:25px}.charts{grid-template-columns:1fr}.stats{gap:10px}.admin-main{padding:0 20px}.detail-grid{grid-template-columns:1fr}}
@media(max-width:700px){.topbar{min-height:90px;padding:19px 22px}.brand{font-size:31px}.top-caption{font-size:11px}.customer-layout{display:block;margin:28px auto;padding:0 16px}.intro{padding:0 7px 20px}.intro h1{font-size:36px}.intro>p{max-width:none;font-size:14px}.steps,.aside-note{display:none}.form-card{padding:25px 20px}.two{grid-template-columns:1fr}.choice-section .two{grid-template-columns:1fr 1fr;gap:10px}.choice{padding:12px 7px}.choice small{font-size:9px}.notice{padding:18px}.stats{grid-template-columns:1fr 1fr}.stats article{padding:16px}.stats small{font-size:8px}.stats strong{font-size:33px}.page-title{align-items:start;flex-direction:column}.page-title h1{font-size:33px}.admin-main{margin-top:30px;padding:0 15px}.panel{padding:21px 16px}.login{margin:35px 16px}.chart-box{height:350px}dl{grid-template-columns:100px 1fr}.pagination{gap:15px}.page-title>.badge{align-self:start}}

.brand-logo{display:block;width:190px;max-width:48vw;height:58px;object-fit:contain;object-position:left center}.attachment-list li{margin-bottom:16px}

/* v0.4 — leitura confortável, áreas de toque amplas e contraste reforçado. */
:root{--green:#3f5136;--dark:#263022;--cream:#f5f5ef;--muted:#525c4d;--line:#c7cec1}
.customer-body{font-size:18px;line-height:1.65;background:var(--cream)}
.customer-body .customer-layout{max-width:1300px;grid-template-columns:.7fr 1.3fr;gap:56px;margin-top:48px}
.customer-body .intro>p{font-size:18px}.customer-body .steps p{font-size:16px}.customer-body .steps strong{font-size:18px}.customer-body .steps b{font-size:15px;width:46px;height:46px}
.customer-body .form-card{padding:40px;box-shadow:none}.customer-body .card-heading p{font-size:16px}.customer-body .eyebrow{font-size:13px;letter-spacing:1.3px}
.customer-body label{font-size:17px;font-weight:600}.customer-body .grid{gap:26px}.customer-body .section-title{font-size:16px;letter-spacing:.5px;margin:12px 0 22px}
.customer-body input:not([type=radio]):not([type=checkbox]):not([type=file]),.customer-body textarea{font-size:18px;background:#fff;border:1.5px solid #77846e;padding:16px;min-height:56px;margin-top:10px;border-radius:8px}
.customer-body input::placeholder,.customer-body textarea::placeholder{font-size:16px;color:#596451;opacity:1}
.customer-body .choice-section{margin:36px 0}.customer-body .choice{padding:20px 14px;min-height:88px;border:1.5px solid #77846e;gap:12px}.customer-body .choice strong{font-size:20px}.customer-body .choice small{font-size:15px;line-height:1.45}.customer-body .choice:has(input:checked){background:#eaf0e4;border:2px solid #3f5136}
.customer-body input[type=radio],.customer-body input[type=checkbox]{width:23px;height:23px}.customer-body .reason{min-height:52px;padding:10px;border:1px solid #c7cec1;border-radius:8px;font-size:17px;line-height:1.5}.customer-body .reason:has(input:checked){background:#eaf0e4;border-color:#3f5136}.customer-body .reason-list{gap:12px}
.customer-body .notice{padding:25px;background:#f5efdf;color:#3c3525;border-color:#cfbf9d}.customer-body .notice h3{font-size:20px}.customer-body .notice p{font-size:16px;line-height:1.8}
.customer-body .upload-area{padding:25px;border:1.5px dashed #65745b;background:#f6f8f2}.customer-body .upload-area span,.customer-body .upload-area small{font-size:16px;color:#46503f}.customer-body .upload-area input{font-size:15px;min-height:48px}.customer-body .upload-area input::file-selector-button{font-size:16px;min-height:48px;border-color:#65745b;color:#304127;padding:12px 16px}
.customer-body .file-list{font-size:16px;margin-bottom:28px}.customer-body .muted{font-size:16px;margin-bottom:30px}.customer-body .consent{font-size:16px;line-height:1.8;gap:14px;margin:30px 0}.customer-body #submit{font-size:18px;min-height:60px;padding:18px 22px;text-transform:none;letter-spacing:0}.customer-body .form-footer{font-size:15px;margin-top:18px}.customer-body .feedback{font-size:18px}.customer-body .top-caption{font-size:16px}.customer-body footer{font-size:14px}
a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid #263e1b;outline-offset:4px}
.export-actions{display:flex;gap:14px;align-items:center;flex-wrap:wrap;margin:24px 0}.products-panel{margin-bottom:24px}.product-chart{height:440px}.internal-panel{margin-top:25px}.product-row{display:grid;grid-template-columns:minmax(180px,1fr) 120px auto;gap:16px;align-items:end;margin:18px 0}.product-row button{margin:0}.internal-notes{display:block;margin-top:28px}.internal-panel input,.internal-panel textarea{font-size:16px}.internal-panel label{font-size:15px}.internal-panel .muted{font-size:14px}.link-button{min-height:44px;display:inline-flex;align-items:center}.admin-body .muted{color:#525c4d}
@media(max-width:900px){.customer-body .customer-layout{display:block;max-width:780px}.customer-body .intro{padding-bottom:24px}.customer-body .intro>p{max-width:100%}.customer-body .steps,.customer-body .aside-note{display:none}}
@media(max-width:600px){.customer-body .customer-layout{padding:0 12px;margin-top:26px}.customer-body .form-card{padding:26px 20px}.customer-body .two,.customer-body .choice-section .two{grid-template-columns:1fr}.customer-body .choice small{font-size:16px}.customer-body .notice,.customer-body .upload-area{padding:20px}.customer-body .top-caption{font-size:13px}.customer-body .brand-logo{width:155px}.customer-body .consent{font-size:16px}.product-row{grid-template-columns:1fr 100px}.product-row>label:first-child{grid-column:1/-1}.product-row button{min-height:48px}.export-actions{align-items:stretch;flex-direction:column}.customer-body h1{font-size:36px}}

.customer-body .consent{font-weight:400}